Official® | Lédger.com/Start® | Getting Started

📘 What Is Ledger.com/Start?

Ledger.com/Start is the official onboarding portal provided by Ledger, the company behind Ledger hardware cryptocurrency wallets such as the Ledger Nano S Plus, Nano X, and Stax. This web page serves as the starting point for securely setting up your Ledger wallet, downloading Ledger’s official companion app Ledger Live, and following verified instructions on initializing and managing your crypto wallet.

Ledger hardware wallets store your private keys offline, meaning your sensitive access data — the thing that actually lets you control your cryptocurrency — never resides on your internet-connected computer. This makes Ledger one of the most secure ways to store digital assets.

Key Functions of ledger.com/start:

✔ Provides verified download links for Ledger Live (desktop and mobile).
✔ Guides you through device setup and initialization.
✔ Offers official security best practices and troubleshooting help.
✔ Ensures users don’t fall for phishing sites or fake downloads.

📥 How to Use Ledger.com/Start (Step-by-Step)

1. Access the Official Page

🔗 Open your browser and type the URL manually: https://www.ledger.com/start. Bookmark it so you don’t accidentally click on a phishing search result later. Always verify the padlock symbol in the address bar — any deviation likely indicates a scam website.

Important: Do not download Ledger Live or follow links from unsolicited emails or ads. Only download software directly from Ledger.com or your device’s official app store.

2. Download & Install Ledger Live

The start page detects your operating system and gives you the correct Ledger Live installer for Windows, macOS, Linux, or mobile (iOS/Android). After downloading:

  • Install the app.
  • Launch Ledger Live on your device.

Ledger Live is the software that manages your wallet, shows balances, allows sending/receiving crypto, and installs blockchain apps on your Ledger device.

3. Connect Your Ledger Hardware Wallet

Use the USB cable included in your package (or Bluetooth for some models like Nano X or Stax):

  1. Connect the device.
  2. Power it on.
  3. Follow the on-device prompts.

4. Set Up Your Wallet

When initializing your hardware wallet:

  • Choose a PIN code (4–8 digits).
  • The device generates a 24-word recovery phrase — this is the ONLY backup of your private keys.
  • Write the recovery phrase on paper — never save it digitally. (This is crucial for security.)
  • Confirm the seed phrase when Ledger Live asks you to verify that you wrote it correctly.

⚠️ If you lose your recovery phrase and your device fails, there is no way for Ledger to help you regain access to your crypto.

🔐 Access & “Login” With Ledger

Ledger doesn’t have a traditional “username & password login” like other online services. Here’s how access works:

📌 Access Ledger Live:

  • Open the Ledger Live app.
  • Plug in your Ledger device.
  • Enter your PIN code on the device (not on the computer screen).
  • Ledger Live will detect your device and allow access to your crypto accounts.

❗ Common Ledger.com/Start & Ledger Live Issues

Here are the typical problems users encounter and how to solve them:

🧰 1. Device Not Detected

  • Try a different USB cable or port.
  • Ensure the device is unlocked (you must enter the PIN on the device before anything shows in Ledger Live).
  • Update drivers if you’re on Windows.
  • Avoid USB hubs or adapters — connect directly to the computer.

🔄 2. Ledger Live Won’t Install or Launch

  • Re-download Ledger Live from Ledger.com/Start.
  • Check that your OS version is compatible.
  • On Mac, go to System Preferences > Security & Privacy and allow the app if it’s blocked.

🔑 3. Forgot Your PIN

If you’ve entered the wrong PIN too many times (3 tries), the device will wipe itself for security. But you can restore your wallet using your 24-word recovery phrase once you reinitialize a new Ledger device.

📌 4. Firmware Update Fails

Do not disconnect the device mid-update. If a firmware update stalls:

  • Close Ledger Live and reopen it.
  • Try another USB port.
  • If all else fails, restart your computer and retry.

🛡️ Security Tips Every Ledger User Should Follow

Security is the reason Ledger’s setup is so particular. Here are hard-and-fast rules:

✅ Never Share Your Recovery Phrase

Ledger Live — or Ledger support — will never ask for your 24-word phrase. If any site or person asks for it, it’s a scam.

💡 Store your recovery phrase offline, ideally on paper or a metal backup. Don’t take a photo, store it digital text, or put it in cloud storage.

🔒 Enable App Password Lock

In Ledger Live settings, enable an app password so someone cannot open Ledger Live without entering a local password — especially useful if others can physically access your computer or phone.

⚠ Be Vigilant About Phishing

Fake Ledger websites and apps are abundant. Only ever use:

✔ ledger.com/start
✔ Ledger Live downloaded from the official page or app store.

If any interface asks for your recovery phrase — even if it looks branded — exit immediately.

🔄 Keep Software Updated

Always update:
• Ledger Live app
• Ledger firmware
• Blockchain apps you install via Ledger Live

These updates often include security patches.

🧠 Understanding Ledger Security Design

Ledger’s hardware wallets store your private keys in a secure element chip with industry-grade certification. The idea is that all sensitive operations like signing transactions take place on the device, not on your computer — so malware on your computer cannot extract your private keys.