Official® | Lédger.com/Start® | Getting Started

🌐 What Is Ledger.com/start?

Ledger.com/start is the official onboarding and setup page for Ledger hardware wallets — the gateway into securely starting, setting up, and managing your Ledger device and cryptocurrency assets. It’s designed to ensure users follow verified instructions, download official software, and avoid scams such as fake websites or malicious downloads.

At its core:

  • It leads you to download and install Ledger Live, the official app for managing your crypto.
  • It guides you through setting up your Ledger hardware wallet (e.g., Nano S, Nano X, Nano S Plus) for the first time.
  • It helps you create a secure PIN, generate and secure your recovery phrase, and add crypto accounts.
  • It acts as the trusted standard entry point to reduce phishing and malware risks.

💡 Important: You must always manually type ledger.com/start into your browser — do not click links from ads, emails, or social media posts unless you absolutely verify they point to the correct domain.

📥 How to Access Ledger.com/start

Accessing the official start page is simple:

  1. Open your web browser — use Chrome, Firefox, or another updated browser.
  2. Type exactly: https://ledger.com/start in the address bar.
  3. Confirm the padlock icon ✔️ — this shows the site has a secure HTTPS certificate.
  4. From here, you’ll see links to:
    • Download Ledger Live for different platforms (Windows, macOS, Linux, Android, iOS).
    • Guides for hardware wallet setup.

📌 Why not use search ads or random links?
Cybercriminals often create fake pages that mimic Ledger’s visuals and URLs. These sites may ask for your 24-word recovery phrase or download malware, leading to theft of funds. Always use the official direct URL.

🔐 What Happens at Ledger.com/start — Step by Step

Here’s what Ledger’s onboarding process usually involves once you’re on the official site and have downloaded Ledger Live:

1. Unbox and Inspect Your Device

  • Verify the packaging is sealed and genuine.
  • Ensure no recovery phrase card is pre-written — Ledger never ships with a phrase pre-generated.

2. Install Ledger Live

  • Choose your device operating system and install Ledger Live.
  • Confirm that the download and installation are from official Ledger sources.

3. Initialize Your Hardware Wallet

During this step you will:

  • Set up a secure PIN — typically 4 to 8 digits.
  • Generate a 24-word recovery phrase — write it down offline.
  • The recovery phrase is your only way to restore access if the device is lost, reset, or damaged.

4. Connect to Ledger Live

  • After unlocking the device with the PIN, you link it with Ledger Live to manage your cryptocurrencies.

5. Add Accounts

  • Install apps for different cryptocurrencies (Bitcoin, Ethereum, etc.) through Ledger Live.
  • Ledger Live lets you receive, send, and track balances securely.

Tip: Always verify receiving addresses on the device screen — malware on your computer could show a fake address.

🔧 Common Access / Login / Setup Issues

Even following official instructions, you might face some problems. Here’s how to handle them:

❌ Ledger Live Won’t Detect Your Device

  • Try a different USB cable (must support data, not just charging).
  • Use different USB ports.
  • Restart your computer and try again.

❌ PIN or Login Problems

  • If you enter the wrong PIN three consecutive times, the device will reset itself for security reasons — you’ll need your recovery phrase to restore.
  • You cannot recover the PIN without the recovery phrase — Ledger doesn’t store it.

❌ Ledger Live Sync Issues

  • Ensure your app is updated to the latest version.
  • Restart Ledger Live and/or your computer.
  • Antivirus or firewall software might block Ledger Live — temporarily disable them or add exceptions.

❌ Firmware Update Problems

  • Ensure the device is connected and unlocked.
  • Do not disconnect mid-update.
  • Retry with a different USB port if it fails.

🌐 Important: Ledger Live’s login does not require your 24-word recovery phrase. If any software asks for your phrase to “log in,” it’s almost certainly fake.

🛡 Essential Security Tips

Using Ledger safely means protecting your device and recovery phrase from theft, scams, and physical damage. Here are critical security practices to follow:

🔑 Never Share Your Recovery Phrase

  • Write the 24 words offline only.
  • Never take photos or store it on a device or cloud.
  • Ledger staff or support will never ask for it.

🔐 Use a Strong, Unique PIN

  • Avoid simple combinations (like birthdays or 1234).
  • Memorize your PIN; do not store it digitally.

🛠 Keep Firmware and Apps Updated

Firmware and Ledger Live updates often patch vulnerabilities, improve performance, and add new coin support. Always update only via the official app.

🛑 Beware of Phishing and Fake Sites

  • Only use official links (especially for downloads).
  • Bookmark ledger.com/start and related Ledger pages.
  • Be cautious with email links or social media ads.

🔒 Secure Storage of Recovery Phrase

  • Consider fireproof and waterproof storage.
  • Some people split seed backups into multiple secure locations.

👤 App Security

  • Enable password lock in Ledger Live.
  • Use device passphrase options for added privacy (advanced).

🧠 Recap: Why Ledger.com/start Matters

🔹 It’s your official first step into securely setting up a Ledger wallet
🔹 Helps you download the real Ledger Live app
🔹 Guides you through initializing hardware securely
🔹 Reduces risk from phishing and malware attacks
🔹 Provides up-to-date setup and security practices

Every Ledger user — beginner or advanced — should begin their journey from Ledger.com/start to ensure a safe and trustworthy experience managing their crypto.